Frequently Asked Questions

What is open Enrollment?

Open enrollment is the annual period during which employees can review and make changes to their benefit elections for the upcoming plan year. It’s the only time you can make changes unless you experience a qualifying life event.

When is the open enrollment period?

Open enrollment for this year will take place from March 24 to April 15. All changes must be submitted by 4pm on April 15.

Who is eligible to enroll?

All full-time and part-time employees working 20 hours or more per week are eligible. New hires will also have 30 day enrollment window upon starting employment.

What benefits are available during open enrollment? 

• Medical, dental, and vision insurance 

• Flexible Spending Accounts (FSA) and Health Savings Accounts (HSA) 
• Retirement savings plans 
• Supplemental benefits (e.g., critical illness, accident insurance)

Where can I find detailed information about each plan?

Visit the Open Enrollment page https://www.ci.southbridge.ma.us/718/Open-Enrollment. Additionally, informational webinars and Q&A sessions will be held between March 3 to March 7.

How do I make changes to my benefits?

Follow the instructions provided for how make changes to each benefit provided on the open enrollment page.

Can I change my benefits after open enrollment?

Changes can only be made after open enrollment if you experience a qualifying life event, such as marriage, the birth of a child, or loss of other coverage.

Will my premiums or costs change this year?

Refer to the Open Enrollment page to view any changes in premiums or plan coverage for the upcoming year.

Does the Town contribute to my benefits?

Yes, the Town of Southbridge contributes for certain benefits, such as medical insurance or basic life insurance.

Who can help if I have questions?

• Town employees may contact Noor El Gaderi at nelgaderi@southbridgemass.org or call 508-764-5417. You may also attend one of the scheduled enrollment info sessions or set up a one one meeting using the booking link on the open enrollment page. 
• School employees may contact Jammie Bruni at jbruni@southbridgepublic.org or call 508-764-5414 ext. 5133

What if I miss the open enrollment deadline?

If you miss the deadline, your current benefits will roll over (if applicable), or you will have to wait until the next open enrollment period, unless you have a qualifying life event.

Can I waive coverage?

Yes, you can waive coverage during open enrollment. You may be required to provide proof of other coverage in certain cases.

Town Hall is closed to the public on the following holidays:

• New Year’s Day
• Martin Luther King Jr. Day
• Presidents Day
• Patriots Day
• Memorial Day
• Juneteenth
• Independence Day
• Labor Day
• Columbus Day
• Veterans Day
• Thanksgiving Day
• Day after Thanksgiving
• 1/2 day before Christmas
• Christmas Day

All information regarding available positions within the Town of Southbridge will be posted on the Job Opportunities page.  

All candidates applying for employment in the Town of Southbridge must secure and complete an official application form. 

Paper applications are available and accepted only at the Human Resources Department.  Applications are accepted only in response to advertised vacancies.